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Who we work for
A two-family house, a six-storey co-op, a twenty-seat restaurant and a warehouse have almost nothing in common except that all four of them are ours. Each has one or two problems that come up over and over.
The bulk of what we do. Narrow lots, shared walls, finished basements and converted attics — and the two-family houses where the argument is really about who controls the thermostat, which is a zoning problem rather than an equipment one.
Steam risers, shared plant and a board that needs a written recommendation it can vote on. We survey, document, and present in language that does not require an engineer on the committee.
Multiple addresses on one account, per-unit asset registers, certificates of insurance on file, and reports written so it is unambiguous which items are landlord plant and which are tenant equipment.
Make-up air that never balanced the hood, comfort cooling fighting a kitchen, and walk-in refrigeration that cannot wait until Monday. Out-of-hours planned work so nobody is on a ladder during service.
Rooftop units nobody has looked at since the fit-out, economisers that failed years ago, and the front-of-shop temperature complaint that is usually a door and a diffuser rather than a machine.
Split systems and small VRF, controls that condition an empty building all weekend, and ventilation rates that matter more since everyone started counting them.
Tighter temperature and humidity tolerances, ventilation and filtration expectations, and equipment that has to be serviced around a clinic list rather than instead of one.
Big volumes, unit heaters and destratification, make-up air for extraction, and the honest arithmetic on whether it is worth conditioning the whole space or just the parts people occupy.
For landlords and managing agents
Multi-address accounts with a per-unit asset register, service history you can hand to an insurer, and certificates of insurance already on file before anybody asks. Reports are written so it is unambiguous which items are landlord plant and which are tenant equipment, which settles the usual argument faster than the correspondence would.
For co-op and condo boards we will come and present. A capital decision about a boiler is easier to vote on when somebody has explained in plain language what the alternatives cost over ten years, and what happens if you do nothing.
Whatever the building
A house, a walk-up, a storefront or a warehouse — the first conversation costs nothing and usually narrows the problem to one or two causes before anybody drives anywhere.