24-hour emergency line 000-000-0000

The people

The people who will be in your basement

Employees rather than subcontractors, most of them here for years, and the same faces on the second visit as on the first. That is unusual in this trade and it is deliberate.

Miguel A. Salazar, Founder and Master Mechanic at Woodside HVAC Services

Miguel A. Salazar

Founder and Master Mechanic

EPA 608 Universal · 31 years in the trade

Started as an apprentice on steam boilers in Sunnyside in 1995 and opened the Queens Boulevard shop in 1998. Still takes the difficult diagnostic calls himself, particularly on old steam, and still does the final walk on every new installation. Grew up four blocks from the shop and has now put heat into houses for the children of his first customers.

  • One-pipe and two-pipe steam
  • Boiler replacement and near-boiler piping
  • Difficult diagnostics

English, Spanish

Danielle Okonkwo, Service Manager at Woodside HVAC Services

Danielle Okonkwo

Service Manager

EPA 608 Universal · 16 years

Runs the service side: the dispatch board, the maintenance agreements and the technicians. Came up through commercial refrigeration, which is where the discipline about response times comes from. The person who decides who gets seen first on the worst day of the summer, and the reason that decision is made on need rather than on who shouted loudest.

  • Dispatch and emergency triage
  • Maintenance agreements
  • Commercial service contracts

English

Rahul Menon, Installation Foreman at Woodside HVAC Services

Rahul Menon

Installation Foreman

EPA 608 Universal · 13 years

Leads the installation crews and does the fabrication in the shop, which is why an awkward transition in a pre-war basement gets a piece made for it rather than a standard fitting forced into place. Fussy about nitrogen purging, vacuum levels and torqued flares — the three things that decide whether a system lasts eight years or eighteen.

  • Ducted and ductless installation
  • Sheet metal fabrication
  • Commissioning and handover

English, Malayalam, Hindi

Erin Kavanagh, P.E., Systems Design Engineer at Woodside HVAC Services

Erin Kavanagh, P.E.

Systems Design Engineer

Licensed Professional Engineer (NY) · 15 years

Does the load calculations, the duct design and the specifications, and works with architects on renovations and small commercial fit-outs. Joined from a Manhattan mechanical consultancy because she wanted to see whether the drawings actually got built the way they were drawn. Responsible for the fact that this company routinely quotes smaller equipment than its competitors.

  • Manual J, S and D
  • Heat pump conversion feasibility
  • Ventilation and code review

English

Joy Ramos, Client Care and Dispatch at Woodside HVAC Services

Joy Ramos

Client Care and Dispatch

9 years with the company

The voice on the other end of the phone, including at three in the morning on the emergency line. Triages what needs a technician tonight and what will genuinely keep until the morning, which saves customers a call-out charge more often than it earns the company one. Keeps the maintenance schedule, which is why plan holders get called rather than forgotten.

  • Emergency triage
  • Scheduling and maintenance reminders
  • Certificates of insurance and paperwork

English, Tagalog

Working here

We train apprentices, because somebody has to

There is a genuine shortage of skilled HVAC technicians in this city, and it is going to get worse before it gets better. The trade spent twenty years telling young people to go to college instead, and it worked.

So we take apprentices, we pay for their certification, and we accept that the first two years are an investment rather than a return. Every technician on this page except one came up that way. If you are considering the trade and you live in Queens, come and talk to us.

  • Paid apprenticeships with certification costs covered.
  • Day rates rather than commission, at every level.
  • Seven languages across the shop, which matters in this neighbourhood.
Get in touch
The fabrication bay at Woodside HVAC Services

Same-day service in most cases

Book a visit, or call the 24-hour line

Tell us what the system is doing and we will tell you honestly whether it needs somebody tonight or whether it will keep until the morning. Diagnostics are $119 and credited in full against any repair you approve.